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COMPLIMENTARY WHITE-GLOVE DELIVERY ON ORDERS OVER $500 Trade & interior design enquiries: (305) 388-1124

Contact

Talk to the studio.

Enquiries are answered by the people who draw and build the furniture — usually within one working day. Ask about a piece, a fabric, a lead time or a whole room.

  • Email

    Contact@maisonmarcelin.xyz

    Trade & interior designers welcome — ask for the trade price list.

  • Telephone

    (305) 388-1124

    Mon–Fri, 9am–6pm ET

  • Studio & showroom

    12958 SW 23rd St
    Miramar, FL 33027
    United States

    Appointments: Tue–Sat, one-hour slots.

  • Opening hours

    Mon–Fri, 9am–6pm ET
    Sat, 10am–4pm ET

    Closed Sundays and public holidays.

Send a message

Tell us about the room

The more you can tell us — dimensions, ceiling height, the light, what you already own — the more useful our answer will be.

    Find us

    Between Broome and Grand, second floor.

    12958 SW 23rd St, Miramar, FL 33027. The door is unmarked — press the bell for studio 4 and take the stairs. There is a lift for larger pieces and step-free access from the courtyard.

    Street parking is restricted; the Grand Street subway station is a four-minute walk.

    Before you ask

    Delivery, lead times & care

    The six questions the studio answers most often.

    How long will my piece take?

    Made-to-order pieces take six to nine weeks from the day the finish or fabric is confirmed, plus delivery. Upholstered seating sits at the longer end because covers are cut and sewn after the frame is signed off. If you have a fixed date, tell us in the enquiry and we will say honestly whether it is possible.

    How does delivery work, and what does it cost?

    Two-person white-glove delivery is complimentary on orders over $500 within the contiguous United States. The team carries the piece in, places it in the room, assembles anything that needs assembling and removes all packaging. Below $500 a flat delivery fee is calculated at checkout by postcode.

    Can I choose my own fabric?

    Yes. We hold forty-eight house fabrics and finishes, and for an additional charge we will upholster in your own material (COM). Send a cutting or a metre of fabric and we will confirm whether it has the weight and rub count for a frame before you commit.

    What is the returns policy?

    Ready-to-ship accessories and lighting can be returned within 30 days in original condition. Because made-to-order furniture is built specifically for you, it is not returnable — which is why we send a physical finish or fabric sample before we start, and why we ask you to approve it in writing.

    How should I care for solid timber and stone?

    Dust with a dry cloth. Refresh oiled timber once or twice a year with a hard-wax oil and a lint-free cloth — we supply the oil and instructions with every piece. Honed stone is sealed before delivery; wipe spills promptly and avoid acidic cleaners. We do not recommend silicone polishes on anything we make.

    Do you ship outside the United States?

    We ship to Canada and to selected European destinations by air freight, quoted individually. Write to the studio with the piece and the delivery address and we will come back with a landed cost, duties included.

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